Painting FAQ
The questions Austin homeowners and business owners ask us most, about pricing, prep, products and scheduling.
Estimates & Process
How quickly can I get an estimate?
We schedule free on-site estimates within 48 hours anywhere in our service area, then send a fixed written quote listing prep, coats and products.
What are your working hours?
We work Monday to Friday 7:00 am to 6:00 pm and Saturday 8:00 am to 2:00 pm. Commercial jobs can be scheduled after hours.
Related: Commercial Painting
What prep do you do before exterior painting?
Every exterior gets pressure washing, scraping of loose paint, caulking of gaps and priming of bare or repaired areas before any topcoat.
Related: Exterior Painting
Can you help with HOA color approval?
Yes. Our color consultation includes pulling approved palettes and sample colors so you can submit to your HOA, which many Round Rock and Georgetown neighborhoods require.
Related: Exterior Painting
Can I stay home while you paint the interior?
Yes. We work room by room, use low- or zero-VOC paint on request and clean up daily so the rest of your home stays usable.
Related: Interior Painting
How long will my kitchen be out of use for cabinet painting?
Most kitchens stay usable in a limited way throughout. Doors are finished and reinstalled over several days, followed by a cure period with gentle use.
Related: Cabinet Refinishing
Can you paint our business without closing?
Yes. We schedule offices, retail and restaurants on nights and weekends and reset the space each morning, including centers along Round Rock's I-35 corridor and in Bee Cave.
Related: Commercial Painting
How long should I wait to stain a new fence?
New cedar or pressure-treated pine usually needs to dry until a moisture check confirms it's ready. We test before staining new fences, which are common in newer Leander subdivisions.
Related: Deck & Fence Staining
Pricing
Will my price change once the job starts?
No. You get a fixed written quote and we don't add surprise change orders. Anything you choose to add is priced in writing before work begins.
Our Company
Do you use subcontractors?
No. Every job is done by our own in-house crews, led by Owen Callahan, with workers' comp coverage for every crew member.
Are you insured?
Yes. We carry $2 million in general liability insurance and workers' comp for all crew, and we provide certificates on request.
Related: Commercial Painting
Warranty
Do you offer a warranty?
Yes. Interior and exterior work is covered by a 3-year workmanship warranty against application defects such as peeling or blistering.
Related: Exterior PaintingInterior Painting
Services & Products
Do you offer low-VOC or zero-VOC paint?
Yes. Low-VOC and zero-VOC paints are available on request for homes with kids, pets or allergies and for occupied offices and restaurants.
Related: Interior PaintingCommercial Painting
Can you paint stucco that has hairline cracks?
Yes. We repair cracks and can apply an elastomeric coating that flexes to bridge hairline cracks, which are common on Bee Cave and Lakeway Hill Country stucco homes.
Related: Exterior Painting
Do you paint ceilings, trim and doors too?
Yes. Interior jobs can include walls, ceilings, trim, baseboards and doors, quoted together or separately.
Related: Interior Painting
Can my kitchen cabinets be painted?
Solid wood and MDF cabinets paint very well, and oak can be grain-filled for a smooth look. Peeling thermofoil is usually a replacement candidate, and we'll tell you that on-site.
Related: Cabinet Refinishing
Can you match my wall texture after a repair?
Yes. We match orange peel, knockdown and smooth finishes, then prime and paint so the patch blends into the wall.
Related: Drywall Repair
Why do my drywall cracks keep coming back?
Central Texas clay soils shift seasonally, which reopens poorly taped joints. We re-tape and feather repairs properly, and flag cracks that suggest structural movement.
Related: Drywall Repair
Should I choose semi-transparent or solid stain?
Semi-transparent shows the wood grain and fades gradually. Solid stain hides weathered wood and lasts longer on fences but can peel on deck boards.
Related: Deck & Fence Staining
Service Area
Which areas do you serve?
We serve Austin, Round Rock, Cedar Park, Pflugerville, Georgetown, Leander, Lakeway and Bee Cave, from Williamson County down to the Lake Travis hills.
Still Have a Question?
Call the office or book a free on-site estimate. We'll answer in person and put everything in writing.
Or call us at
(512) 555-0147- Fixed written quote
- 3-year warranty
- $2M insured